When you’re focused on recovery, the last thing you should worry about is whether your product is authentic. Unfortunately, counterfeit medical products do exist, which is why Lucius Company has made it simple for patients to check their purchase.
Here’s an easy step-by-step guide to help you verify your product with confidence.
Step 1: Look at the Packaging
Genuine products come in packaging that includes:
✔ Instructions printed in English and Lao
✔ An official anti-counterfeiting label
If either of these is missing, you should double-check before using the product.
Step 2: Scratch to Reveal the Code
On the anti-counterfeiting label, you’ll find a small coated area.
Gently scratch this surface to reveal a 6-digit security code.
This code is unique to your product.
Step 3: Scan the QR Code
Using your smartphone:
- Open the official verification app
- Use the app’s scan function
- Scan the QR code printed next to the security label
This connects you directly to the official product verification system.
Step 4: Enter the Security Code
After scanning, the app will ask you to type in the 6-digit security code you revealed earlier. Enter the numbers carefully and submit.
Step 5: Check the Result
Within seconds, the system will show a message confirming whether your product is:
Authentic and officially produced by Lucius Company
This means your product has passed the authenticity check and is safe to use as directed.
Step 6: View Product Details (Optional)
You can also tap “Product Information” in the app to see:
- Product name
- Specifications
- Related details
This helps you make sure everything matches what you purchased.
Your Health Comes First
Taking a moment to verify your product helps protect your health and ensures you are using a genuine, safe product.
Lucius Company appreciates your trust and wishes you a smooth and speedy recovery.
You can also refer the Youtube link as below:
